Welcome to www.cuteland.com.au website, which is owned and operated by Artphabet Pty Ltd trading as cuteland ABN 19 608 440 277.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. All orders placed must obtain pre-approval with an acceptable method of payment.
Shipping and Delivery
Cuteland ships its orders from the beautiful town of Roma, which is located in South West Queensland, via Australia Post to destinations only within Australia. Orders are usually takes 1-2 business days for production and its delivery time varies depending on where you are located.
- Shipping & handling – Australian Priority AU$ 4.00 (Priority service only available for letters).
- Shipping & handling – Australian Express AU$ 14.00.
Limitation of Liability
Refunds & Returns
We are 100% committed to offering products that use the highest quality of materials, which ensure customer satisfaction 100% of the time. If you receive any goods that you are unhappy with for any reason, we will happily give you a full refund.
Please email us at [email protected] within 3 working days from receipt date if you are not satisfied with your purchase. All items must be returned at PO Box 765 Roma, QLD 4455.
All of our prices are in Australian dollars (AUD) and include GST.
All content on Cuteland website including text, graphics, logos, designs, photographs, button icons, images, audio/video clips, data compilations and software and its compilation is the property of Cuteland and is protected by Australian and International copyright laws.
You may not modify, create, copy, distribute, transmit, display, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from, the Cuteland website without our express written consent.
Cuteland is a registered trademark. All Cuteland graphics, logos, page headers, button icons, images and product names are either trademarks or the copyright of Cuteland.
Cuteland trademark and copyright materials may not be used in connection with any product or service without written authorisation.
If notified before goods have been dispatched, Cuteland can accommodate order cancellations. If items have been shipped, cuteland.com.au reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.
Security and Payments
We utilise one of the most secure transaction channels available in the world today.
Our Ecommerce application includes the following security features:
- We use PayPal which ensures your credit card details are recorded in a highly secure 128 bit encrypted environment.
- We use SecurePay (a division of Australia Post) as our credit card payment gateway which ensures your credit card details are recorded in a highly secure 128 bit encrypted environment.
- All browsers are required to use a minimum of 40-bit SSL (Secure Socket Layer) technology (This means that there is no way to bypass the security systems).
- Digital certification to verify integrity and authenticity from this website
- Ecommerce functionality programmed and maintained by Mantis Technologies. A sophisticated Australian website developer specializing in internet security and watertight website infrastructure.
What does this mean?
This means that when you order a product from our website, you can rest assured that the highest security checks have been put in place to make sure that your details will not fall into the wrong hands.
All our sticky products must always be applied by an adult or with adult supervision due to a possible choking hazard. Use caution when applying to certain items handled by young children and ensure ongoing monitoring of adhesion (immediately remove any stickers that are worn out or start to peel off) to avoid accidental ingestion.